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ViewportKit

Refund Policy

Refund terms for ViewportKit paid subscriptions.

Effective date
May 4, 2026
Billing
Paddle checkout
Review type
Case by case

ViewportKit paid checkout may be unavailable in certain environments until Paddle billing is configured. This policy describes refund handling for paid plans when checkout is active.

General Policy

Refund requests for paid subscriptions are reviewed case by case. Approved refunds are returned to the original payment method.

How to Request a Refund

Email your account details, transaction details, and reason for the request.

billing@siteshot.io

Processing Time

Once a request is approved, processing time depends on the payment provider and issuing bank.